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    Patient Tools  /  Billing and Insurance

    Billing and Insurance

    Novant Health Lewisville Family Medicine accepts most common insurance plans. Please refer to this list of insurance accepted by most Novant  practices. If you have an out-of-state insurance plan, or another plan not listed on the Novant insurance list, please contact our Customer Service Contact Center at 1-855-803-3742 weekdays between 8 a.m. and 6 p.m. The Customer Service Contact Center will be happy to help you determine whether we accept your plan before you come in for your appointment.

    If your insurance plan does not cover your visit, or if you are responsible for a copay, that payment is expected at the time of service. We accept cash, checks, MasterCard and Visa. 

    We will gladly file your medical charges with your insurance carrier. If payment is not received within 45 days of filing, you are notified and asked to contact your insurance company. Click here to pay your outstanding bill online.

    Online Bill Pay

    For your convenience, you can pay bills from your doctor's office online. This service allows you to pay your bills quickly and securely.
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